Privacy Policy

1 Introduction

q786 ("q786", "we", "us" or "our") is an English-language online betting and casino information platform built for users in Pakistan. The platform is accessible at q786.cam and is operated as an information and guidance service — providing transparent odds information, plain-language bonus guides, responsible gambling resources and sports betting content for Pakistani users.

We are committed to protecting the privacy and personal data of every individual who accesses or uses the q786 platform. This Privacy Policy ("Policy") sets out in full detail how q786 collects, uses, stores, shares and protects personal data in connection with your use of the platform.

This Policy applies to all users of q786.cam, regardless of how you access the platform — whether through a desktop browser in Karachi, a mobile device in Lahore, or any other means of access from anywhere in Pakistan or beyond. By using the platform, you confirm that you have read and understood this Policy and that you consent to the processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person — for example, your name, email address, IP address or browsing behaviour on the platform.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure or any combination thereof.
• "Data Subject" means the identified or identifiable natural person to whom Personal Data relates — in the context of this Policy, this is you, the user.
• "Controller" means q786, which determines the purposes and means of processing your Personal Data.
• "Processor" means any third-party service provider that processes Personal Data on behalf of q786 in accordance with our instructions.
• "Cookies" means small text files placed on your device by the platform when you visit, used to store information about your session or preferences.
• "Platform" means the q786 website accessible at q786.cam and all pages and features therein.
• "Applicable Law" means all laws, regulations and legal requirements applicable to the processing of personal data in the relevant jurisdiction.

3 Data We Collect

q786 collects personal data only to the extent necessary to operate the platform and provide our services. The categories of data we may collect include:

We do not collect sensitive personal data such as financial account numbers, national identity card (CNIC) numbers, biometric data or health information. References to Pakistani payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on our platform are contextual references only — we do not process payment transactions and do not collect payment card or banking credentials.

4 How We Use Your Data

q786 uses the personal data we collect for the following purposes:

• Platform Operation: To provide, maintain and improve the features and content of q786.cam, including personalising your experience where you have enabled such features.
• Account Management: To create and manage your user account, authenticate your identity and enable access to account-specific features.
• Customer Support: To respond to your enquiries, troubleshoot issues and communicate important updates about the platform or your account.
• Analytics & Performance: To understand how users interact with the platform, identify popular content, diagnose technical issues and improve overall performance. This data is typically aggregated and anonymised where possible.
• Security & Fraud Prevention: To detect, investigate and prevent fraudulent, abusive or otherwise unauthorised use of the platform.
• Legal Compliance: To comply with applicable legal obligations, respond to lawful requests from authorities and enforce our Terms & Conditions.
• Communications: To send you service-related communications such as account notifications or policy updates. We will not send unsolicited marketing emails without your explicit consent.

We do not use your personal data to make automated decisions that produce legal or similarly significant effects without human review. We do not build profiles for the purpose of targeted advertising to third-party platforms.

5 Legal Basis for Processing

Where international data protection principles apply, q786 relies on one or more of the following legal bases when processing your personal data:

• Contract Performance: Processing is necessary to perform the contract we have with you — namely, providing you with access to the q786 platform and its features in accordance with our Terms & Conditions.
• Legitimate Interests: Processing is necessary for q786's legitimate interests, such as improving the platform, ensuring platform security and preventing fraud, provided those interests are not overridden by your rights and interests.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which q786 is subject, such as responding to a lawful order from a competent authority.
• Consent: Where we rely on consent as the legal basis — for example, in relation to optional cookies or marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

q786 does not sell, rent or trade your personal data to third parties. We may share personal data only in the limited circumstances described below:

• Service Providers (Processors): We engage trusted third-party service providers to assist with platform hosting, analytics, email delivery and security monitoring. These providers process data only on our instructions and are contractually bound to maintain appropriate security and confidentiality standards.
• Legal Requirements: We may disclose personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), provided we are legally permitted to notify you of such a request where practicable.
• Business Transfers: In the event of a merger, acquisition, reorganisation or sale of assets, personal data may be transferred as part of that transaction. We will notify affected users before their personal data is transferred and becomes subject to a different privacy policy.
• Protection of Rights: We may disclose information where we believe in good faith that such disclosure is necessary to protect the rights, property or safety of q786, our users or others, or to investigate suspected fraud or security issues.

In all cases, data sharing is limited to the minimum necessary for the stated purpose. We do not disclose personal data to gambling operators, advertisers or data brokers without your explicit prior consent.

7 Cookies & Tracking Technologies

q786 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use q786.

We use the following categories of cookies:

You can control or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the platform. Most modern browsers — including those commonly used in Pakistan on Android and iOS devices — allow you to manage cookie preferences through the browser's privacy or settings menu.

We do not use advertising cookies or allow third-party advertisers to place tracking cookies on the q786 platform.

8 Data Retention

q786 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our general retention principles are as follows:

• Account Data: Retained for the duration of your account and for a reasonable period thereafter (typically up to 12 months) to allow for account reactivation requests or to resolve outstanding disputes.
• Usage and Technical Data: Typically retained in identifiable form for up to 12 months, after which it is aggregated or anonymised for statistical purposes.
• Support Communication Data: Retained for up to 24 months from the date the relevant issue was resolved, to allow for follow-up enquiries and audit purposes.
• Legal Compliance Data: Where retention is required to comply with a legal obligation or to establish, exercise or defend legal claims, data may be retained for longer periods as necessary.

When personal data is no longer required, we securely delete or anonymise it using appropriate technical means. You may also request earlier deletion of your data — subject to any overriding legal obligations — as described in the User Rights section below.

9 International Data Transfers

q786 is operated internationally and may use service providers located outside Pakistan. As a result, your personal data may be transferred to, stored in or processed in countries other than Pakistan, some of which may have data protection laws that differ from those in your home country.

Where such transfers occur, q786 takes reasonable steps to ensure that your personal data receives an adequate level of protection. This may include:

• Using service providers that operate under internationally recognised data protection frameworks;
• Incorporating appropriate contractual safeguards (such as data processing agreements) with third-party processors;
• Applying technical and organisational security measures consistent with those described in this Policy, regardless of where data is processed.

By using the q786 platform, you acknowledge that your personal data may be processed outside Pakistan and consent to such transfers subject to the safeguards described above.

10 User Rights

Subject to applicable law, you have the following rights in relation to your personal data held by q786. We are committed to honouring these rights promptly and without undue delay:

To exercise any of these rights, please contact us at the details provided in the Contact Us section of this Policy. We will respond within a reasonable timeframe and, where applicable, within the period required by law. We may need to verify your identity before processing your request.

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

11 Children's Privacy

The q786 platform is strictly intended for adults aged 18 years or over, or the higher minimum age required by the applicable operator or license jurisdiction. We do not knowingly collect personal data from individuals under the applicable minimum age.

If you are a parent or guardian and believe that your child has provided personal data to q786 without your consent, please contact us immediately using the details in the Contact Us section. We will take prompt steps to delete any such data from our systems.

12 Security Measures

q786 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These measures include:

• Encryption: Sensitive data, including account passwords, is stored using one-way cryptographic hashing. Data in transit between your browser and our servers is protected using TLS (Transport Layer Security) encryption.
• Access Controls: Access to personal data within our systems is restricted to authorised personnel only, on a need-to-know basis. Access rights are reviewed regularly.
• Security Monitoring: We employ monitoring tools to detect suspicious activity, attempted intrusions and potential data breaches on the platform infrastructure.
• Regular Reviews: Our security practices and infrastructure are reviewed periodically to identify and address vulnerabilities in line with current best practice.

While we take all reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of data transmitted to or stored on the platform. If you suspect your account has been compromised, please contact us immediately and change your password without delay.

13 Third-Party Services

The q786 platform may reference or describe third-party gambling and betting operators for informational purposes. These third-party platforms have their own privacy policies and data collection practices, which are entirely independent of q786. We strongly encourage you to review the privacy policy of any third-party platform before providing them with your personal data.

q786 is not responsible for the privacy practices, data security or content of any third-party service, website or platform referenced on q786.cam. The mention of payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — is for contextual reference only. q786 does not process financial transactions and is not affiliated with or endorsed by any of those providers in connection with gambling services.

Any analytics or performance measurement tools used on the platform are configured to minimise the personal data collected and to respect user privacy to the greatest extent practicable.

14 Amendments to This Policy

q786 reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this document. Where changes are material — meaning they significantly affect how we process your personal data or your rights in relation to it — we will take reasonable steps to notify you, such as by displaying a prominent notice on the platform homepage.

Your continued use of the q786 platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised Policy, you must stop using the platform and, if applicable, request deletion of your account and associated data.

We encourage you to review this Policy periodically to stay informed about how q786 protects your information. Archived versions of this Policy are available on request.

15 Contact Us

If you have any questions, concerns or requests in relation to this Privacy Policy or the way q786 handles your personal data, please do not hesitate to get in touch with us. We aim to acknowledge all privacy-related enquiries within two business days and to resolve them within a reasonable timeframe.

For questions about your account, platform usage or responsible gambling support, please visit the relevant pages linked below:

• Terms & Conditions — governing your use of the platform
• Responsible Gambling — support tools and resources
• FAQ — answers to common questions about q786